FAQ
Questions, answered.
Everything businesses in Orange County and beyond ask us about social media, video, websites, and working in English and Spanish.
Leer en españolAbout Nuestro
What is Nuestro Agency?
Nuestro Agency is a bilingual marketing team based in Orange County, California. We handle social media, short-form video, websites, and brand design for small businesses, in English and Spanish, working alongside your team so they can focus on the business.
Who runs Nuestro Agency?
Nuestro Agency was founded by Jazmin "Jazzy" Lupita Espinoza and George Talavera. Every project gets both of us: social media and video, plus websites and brand.
What does "Nuestro" mean?
"Nuestro" means "ours" in Spanish. We treat your business like our own.
Is Nuestro Agency Latino-owned?
Yes. Nuestro Agency is Latino-owned, and we come from the communities we serve.
Where is Nuestro Agency located?
We're based in Orange County, California, and work with businesses across Southern California.
Do you work with businesses in Anaheim, Santa Ana, Irvine, and the rest of Orange County?
Yes. We work with businesses all over Orange County, including Anaheim, Santa Ana, Irvine, Orange, Fullerton, Costa Mesa, Huntington Beach, Garden Grove, and Tustin.
Do you work with businesses in Los Angeles, the Inland Empire, or San Diego?
Yes. We work with businesses across Southern California, including Los Angeles, the Inland Empire, and San Diego.
Do you work with businesses outside California?
Yes. Orange County and Southern California come first, and we also work remotely with businesses anywhere in the United States.
Do you replace my marketing team?
No. We work next to your team, not over it. We take social media and digital work off your plate so your people can focus on running the business.
What kinds of businesses do you work with?
We work with restaurants and local spots, service businesses like clinics, salons, and studios, founder-led brands, and Latino-owned businesses.
English + Spanish
Do you offer marketing in Spanish?
Yes. Both founders are fluent in English and Spanish. We write captions, film videos, build websites, and create brand materials in either language, or both.
Can you help my business reach Spanish-speaking customers?
Yes. We create Spanish-language posts, videos, and website pages that sound natural, not translated, so Spanish-speaking customers in Orange County and beyond feel like your business is talking to them.
Can you help a Spanish-speaking business reach English-speaking customers?
Yes. Our marketing works in both directions. If your business grew up serving Spanish-speaking customers, we can help you reach English-speaking customers too, without losing the community that got you here.
Can we meet and talk in Spanish?
Yes. Both of us are fluent, so calls, messages, and planning can happen in Spanish, English, or a mix of both.
Can my website be in both English and Spanish?
Yes. We build full English/Spanish websites with a language switch, so every page exists in both languages. It adds $1,500 to a website build. Luna Laser's website is one we built this way.
Can my social media posts be in both languages?
Yes. We can write captions and make videos in English, Spanish, or both, depending on who your customers are.
Services
What marketing services do you offer?
Monthly, we handle content planning, filming days, short-form video editing, posting and captions, comments and DM replies, creator and influencer collaborations, monthly reports, brand check-ins, and website care.
One-time, we offer website design and build, English/Spanish websites, online booking, search setup, Google Business Profiles, website copy, logo and brand systems, business cards and email signatures, and merch mockups.
Do you do social media management in Orange County?
Yes. Social media management is our core monthly service. We plan, film, edit, and post content for Orange County businesses on Instagram, TikTok, and Facebook, with plans starting at $3,000 a month.
Which social media platforms do you manage?
Instagram, TikTok, and Facebook.
Do you make short-form video for Instagram Reels and TikTok?
Yes. We film during half-day shoots and edit short videos for Instagram Reels, TikTok, and Facebook. Monthly plans include 12 to 20 videos, and extra videos are $100 each.
Do you come to my business to film?
Yes. Filming days are half-day shoots at your business, so the videos show your real space, your team, and your customers.
Do you reply to comments and DMs for us?
Yes. Comment and DM replies are $500 a month on their own, and they're included in our Raíz and Árbol plans.
Do you work with influencers?
Yes. Creator and influencer collaborations are $750 a month, and they're included in our Árbol plan.
What is a brand check-in?
A brand check-in is a monthly review to make sure your website, social media, and printed pieces all look and sound like the same business. It's $500 a month, and it's included in every plan.
Do you build bilingual websites?
Yes. We design and build websites in English, Spanish, or both. We built Luna Laser's bilingual website, including a price builder and online booking.
Can you take care of my website after it launches?
Yes. Website care is $500 a month and covers hosting and small changes. It's included in our Árbol plan.
Do you help with SEO?
Yes. Our search setup ($1,000) covers the basics Google needs to find and understand your website: a sitemap, page titles and descriptions, and your business listings.
Can you set up my Google Business Profile?
Yes. We set up or clean up your Google Business Profile for $400, so customers searching nearby can find your hours, photos, and reviews.
Do you do logo and brand design?
Yes. A logo and brand system is $4,000 and covers your logo, colors, and fonts. We also make business cards, email signatures, merch mockups, and a brand asset hub where your team can download everything.
Do you run paid ads?
Yes. We run paid ads on Instagram, Facebook, and Google for clients who want them. Ads are quoted separately based on your goals and budget, so send us a DM to talk it through.
Pricing
How much does social media management cost?
Our monthly plans are $3,000, $4,000, and $5,000 a month.
| Item | Semilla | Raíz | Árbol |
|---|---|---|---|
| Per month | $3,000 | $4,000 | $5,000 |
| Content plan + calendar | ✓ | ✓ | ✓ |
| Filming day (half-day shoot) | 1 shoot day | 2 shoot days | 3 shoot days |
| Short video edit | 12 videos | 16 videos | 20 videos |
| Posting + captions | ✓ | ✓ | ✓ |
| Comments + DM replies | – | ✓ | ✓ |
| Creator + influencer collabs | – | – | ✓ |
| Monthly results report | ✓ | ✓ | ✓ |
| Brand check-in | ✓ | ✓ | ✓ |
| Website care | – | – | ✓ |
| You save vs. à la carte | $800 | $1,450 | $2,850 |
Can I hire you for just one thing?
Yes. Every service is available on its own. Our pricing page lets you build your own order and tells you when a plan would cost less.
What's the difference between monthly and one-time prices?
Monthly services, like social media and video, are ongoing and billed every month. One-time services, like a website or a logo, are paid once for the project.
How much does a website cost?
A website starts at $6,000. Add only what you need.
| Item | Price |
|---|---|
| Website design + build | $6,000 |
| English/Spanish version | +$1,500 |
| Booking hookup | +$750 |
| Price builder / calculator | +$1,500 |
| Search setup | +$1,000 |
| Website copy | +$1,200 |
How much does a logo and brand design cost?
A logo and brand system is $4,000. The rest of your brand pieces are available on their own.
| Item | Price |
|---|---|
| Logo + brand system | $4,000 |
| Brand asset hub | +$1,500 |
| Business cards + email signatures | +$800 |
| Merch mockups | +$600 |
Working together
Do you have examples of your work?
Yes. We launched Luna Laser from zero, building its social presence on Instagram, TikTok, and Facebook and its bilingual website. We also built El Governador's full online presence, and grew its reach well beyond the neighborhood while keeping the local families who have been coming for years.
How do we get started?
Send us a DM on Instagram at @grizzlybur or @jazzylupita, or call or text us at (951) 847-0137, with your business name, what you need help with, and when you'd like to start. From there we set up a free call, you pick a plan or build your own, and we launch.
Is the first call free?
Yes. The first call is free. It's a chance to talk about your business, your team, and what's taking up your time.
Still have a question?
Send us a DM on Instagram. We answer in English or Spanish.